Industry Insights

Boosting Your Call Center's First Contact Resolution

“This article is brought to you courtesy of Call Center Times.”

Read More

Self Service with a Personal Touch

“This article is brought to you courtesy of Call Center Times.”

Pelorus Associates

Readers of a certain age will remember the popular sitcom Cheers, about a neighborhood bar where Ted Dansen starred as the proprietor. The refrain of the popular...

Read More

New Solutions to an Age-Old Challenge

By Kim Lockhart Senior Vice President, Randstad Staffing Kim.Lockhart@randstadusa.com

Read More
1

Subscribe to Updates

Recent Articles

Tags

More