Industry Insights

How To Deal With A Stressful Situation?

Liz Makin

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Is 100% Customer Satisfaction Achievable? For this Company Yes!

Simplicity Sofas is a beloved company and their customer service philosophy is very simple:

They do whatever it takes to surprise and delight customers. They make the furniture purchasing experience informative and enjoyable. They deliver more than...

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Stop Losing Money and Focus on Customer Service

By: Flavio Martins

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