Industry Insights

Upcoming Call Center Events for June 2013

There are two events happening next month. Which will you attend?

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It's That Time of the Year

Hello, folks!

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Email Queues, Call Detail Reports, Realtime Activity in Fenero Contact Center Software v1.0.5

Summary of new features in version 1.0.5

Summary of new features in Fenero Contact Center version 1.0.5.

Email Queues

Email queues allow customers to handle emails in the same manner as phone calls. In FC2 Manager, you can setup an...

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