Industry Insights

Fenero Awarded a 2017 CRM Excellence Award for its New Flow Interaction Management Software

Fenero Awarded a 2017 CRM Excellence Award for its New Flow Interaction Management Software

 

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What are the benefits of Fenero's Scripting Tool - Fenero Flow?

One of Fenero’s latest feature - Fenero Flow is taking the contact center industry by storm! Many contact center executives are paying scripting providers like Jacada, 3CLogic, KANA and Call Scripter for their scripting functionality but Fenero...

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Benefits of Workforce Management Tools in the Contact Center Industry

Managing any size contact center can be difficult without workforce automation. In order to be successful in the contact center industry it's crucial that you include Workforce Management Solutions in your day to day operations. These solutions...

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Fenero Recognized for Exceptional Innovation

TMC names Fenero a 2016 Communications Solutions Products of the Year Award Winner

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Press Release: Fenero Launches Flow to Banish Rigid Call Center Scripting

 

 Fenero Launches Flow to Banish Rigid Call Center Scripting

 

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