|
By Jeff Davis
|
| How would you provide call center support if the corporate headquarters building were suddenly off-limits for an extended period of time? That's one of the questions call center managers have to answer when writing... |
Guest Writer
06.2016
alternate work site,
backup,
call center,
contact center,
disaster recovery,
emergency contacts,
public relations,
recovery plans,
restore,
script,
support lines,
toll free numbers
Leave a Comment
