Industry Insights

Fenero Awarded a 2017 CRM Excellence Award for its New Flow Interaction Management Software

Fenero Awarded a 2017 CRM Excellence Award for its New Flow Interaction Management Software

 

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What are the benefits of Fenero's Scripting Tool - Fenero Flow?

One of Fenero’s latest feature - Fenero Flow is taking the contact center industry by storm! Many contact center executives are paying scripting providers like Jacada, 3CLogic, KANA and Call Scripter for their scripting functionality but Fenero...

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Press Release: Fenero Launches Flow to Banish Rigid Call Center Scripting

 

 Fenero Launches Flow to Banish Rigid Call Center Scripting

 

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Keeping the Lines Open When Disaster Hits the Call Center

By Jeff Davis

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