Industry Insights

Fenero Awarded a 2017 CRM Excellence Award for its New Flow Interaction Management Software

Fenero Awarded a 2017 CRM Excellence Award for its New Flow Interaction Management Software

 

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Press Release: Fenero Launches Flow to Banish Rigid Call Center Scripting

 

 Fenero Launches Flow to Banish Rigid Call Center Scripting

 

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Retain and Motivate Your Millennial Workers

By Tip Fallon

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Getting Your Team in the Zone

By Glenn Pasch

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Press Release: CIOReview recognized Fenero as one of the 20 Most Promising Contact Center Technology Solution Providers 2016

CIOReview recognized Fenero as one of the 20 Most Promising Contact Center Technology Solution Providers 2016

 

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Built-in Screen Recording, PCI-compliant IVRs, Automatic Data Feeds, Broadcast Instant Messaging, Improved Lead Management, New Reports and More in Fenero Contact Center Software v1.5.5

We have been hard at work making our software one of the best solutions available. As a result of our standard product roadmap development and customer feedback, version 1.5.5 introduces a really cool major feature as well as numerous minor...

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